Voipography Services Status - Incident history https://voipography.instatus.com Voipography Services Tue, 5 Aug 2025 20:12:27 +0000 Inbounds calls are delayed and/or timing out. Service degradation. Investigating on the issue Type: Incident Duration: 11 hours and 51 minutes Affected Components: Inbounds Aug 5, 20:12:27 GMT+0 - Investigating - We are currently investigating this incident. Aug 5, 21:16:45 GMT+0 - Identified - We have identified the cause of the issue to be related to extremely high levels of inbound traffic on our vendor which is impacting our services We are pursuing multiple avenues with both internal and external vendors to mitigate the ongoing impact to our customers. We will continue to provide regular status updates on this page. Aug 5, 23:17:42 GMT+0 - Monitoring - Implemented a fix for this issue and our metrics currently indicate call success rates have returned to normal levels. Customers may have experienced call failures and dead air on inbound in any region, with the majority of impact affecting North America. The list of impacted services has been confirmed as follows: Inbound Voice Calls We will continue to monitor services during the next few hours and post updates should anything change. Aug 6, 08:03:26 GMT+0 - Resolved - The services are now stable, and we continue to monitor the platform Type: Incident

Duration: 11 hours and 51 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>20:12:27</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>21:16:45</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause of the issue to be related to extremely high levels of inbound traffic on our vendor which is impacting our services We are pursuing multiple avenues with both internal and external vendors to mitigate the ongoing impact to our customers. We will continue to provide regular status updates on this page..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>23:17:42</var> GMT+0</small><br><strong>Monitoring</strong> - Implemented a fix for this issue and our metrics currently indicate call success rates have returned to normal levels. Customers may have experienced call failures and dead air on inbound in any region, with the majority of impact affecting North America. The list of impacted services has been confirmed as follows: Inbound Voice Calls We will continue to monitor services during the next few hours and post updates should anything change..</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>08:03:26</var> GMT+0</small><br><strong>Resolved</strong> - The services are now stable, and we continue to monitor the platform.</p> ]]> Tue, 5 Aug 2025 20:12:27 +0000 https://voipography.instatus.com/incident/cmdyz748y01c611nu9sxq6vt5 https://voipography.instatus.com/incident/cmdyz748y01c611nu9sxq6vt5